1. Introduction Welcome to Power Business Group INC dba as Benjamin Franklin Plumbing and One Hour Heating & Cooling (“Company,” “we,” “us,” or “our”). By using our website, services, and communication channels, you agree to the following Terms and Conditions. Please read them carefully.
2. Company Information Power Business Group INC dba as Benjamin Franklin Plumbing and One Hour Heating & Cooling 201 N 1st St, Montrose, CO 81401 Email: [email protected] Phone: (970) 999-1811
3. Types of Messages We Send By providing your contact information, you consent to receive messages from us, including but not limited to:
- Messages about your service request
- Appointment confirmations and reminders
- Service updates
- Promotional offers and company news
- Customer service and support communications
4. Message Frequency and Charges
- Message frequency may vary depending on your interactions with us.
- Standard message and data rates may apply.
- You are responsible for any fees charged by your mobile carrier.
Power Business Group will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” Their phone number will not be shared with third parties for marketing or promotional purposes. See our Privacy Policy
5. Customer Support and Assistance For assistance, you may:
- Contact us at [email protected]
- Call us at (970) 999-1811
- Reply “HELP” to any of our messages for customer support information
6. Opt-Out Instructions You can opt out of receiving messages from us at any time by replying “STOP” to any of our messages. Once you opt out, you will no longer receive further text communications unless you re-subscribe.
7. Privacy and Data Use We respect your privacy. Any personal information collected through our communications will be used in accordance with our Privacy Policy. We do not sell or share your information with third parties without your consent.
8. Modifications to Terms We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on our website. Your continued use of our services after changes are made constitutes your acceptance of the revised terms.
9. Contact Information For any questions regarding these Terms and Conditions, please contact us at: Power Business Group INC dba as Benjamin Franklin Plumbing and One Hour Heating & Cooling 201 N 1st St, Montrose, CO 81401 Email: [email protected] Phone: (970) 999-1811